The Leadership Gap No One Talks About

Jen Bertsch sitting on a couch pointing her finger at the camera with a slight smile.

Only 12% of employees say that their managers help them get crystal clear on their priorities.

That means nearly 9 out of 10 leaders—including possibly your leaders—are falling short in one of their most critical responsibilities.

And when your team’s priorities aren’t clear, the impact is massive. Your employees waste time on the wrong things, frustration builds, deadlines slip, and disengagement creeps in. Instead of working toward a common goal, your teams become reactive, unfocused, and overwhelmed.

So, what’s stopping your leaders from stepping up?

One of the biggest barriers is avoiding difficult conversations.

It’s a leadership challenge that few admit to but almost everyone struggles with. Conversations that should happen don’t—whether it’s because of discomfort, fear of conflict, or simply not knowing how to approach them.

And the cost of avoidance?

  • Lingering performance issues that never get fully addressed
  • Misinformation and misalignment that slow your teams down
  • Growing resentment from employees who feel unheard or unsupported
  • Erosion of trust that damages your team’s morale and culture

Yet, the hesitation is understandable. No one looks forward to tough conversations. They can be uncomfortable. They bring emotions to the surface. And for many leaders, they come with the risk of making things worse if handled poorly.

But here’s the reality: Not having the conversation is already making things worse.

If you’re a CEO or senior leader, consider this:

  • How often does your team hesitate to bring something up, only for it to land back on your desk later?
  • How much time and energy is wasted on your projects because your leaders are worrying about having the conversation instead of addressing the issue?
  • What do you think the long-term cost is to your organization when your leaders avoid critical conversations?

If your leaders aren’t having these conversations, the real issue isn’t just discomfort—it’s a deeper challenge of psychological safety.

When leaders don’t feel safe to engage in open, direct discussions, they hesitate. They sidestep difficult topics. They tell you what they think you want to hear rather than what you need to know. And that hesitation ripples across your organization, creating blind spots that prevent your team from operating at its best.

You might assume this isn’t happening in your company. After all, wouldn’t your leaders tell you if it were? Not necessarily. A lack of psychological safety often means the toughest challenges never make it to the surface.

So before dismissing this as someone else’s problem, ask yourself: Are you hearing about difficult conversations happening in your organization? If not, it’s not because they don’t exist—it’s because they aren’t being addressed.

The most effective organizations don’t just talk about leadership development. They equip their leaders with the confidence, tools, and mindset to have the conversations that drive real results. Is your team ready?

You See the Symptoms. Let’s Uncover the Root Cause.
A quick conversation can help clarify where leadership development can make the biggest impact. [Schedule a Call →]

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